Privacy Policy

Terms of Use

These Terms of Use govern your use of the HousingExperts.net service and Web site. By using, visiting, or browsing the HousingExperts.net Web site, you accept and agree to be bound by these Terms of Use. If you do not agree to these Terms of Use, you should not use the HousingExperts.net service or Web site.

These Terms of Use are an ongoing contract between you and HousingExperts.net and apply to your use of the HousingExperts.net service and Web site. These Terms of Use affect your rights and you should read them carefully.

Changes to Terms of Use

The most current version of these Terms of Use can be reviewed by clicking on the "Terms of Use" located at the bottom of the pages of the HousingExperts.net Web site. The most current version of the Terms of Use will supersede all previous versions. Your use of the HousingExperts.net Web site or continued use of our service after changes are made means that you agree to be bound by such changes.

Privacy

Any information submitted on the HousingExperts.net Web site is subject to our Privacy Policy. Please review our Privacy Policy to understand our practices. The date of any changes to our Privacy Policy will be noted at the top of our Privacy Policy.

Subscription Types and Billing:

HousingExperts.net is an online subscription service providing its members with access to a comprehensive database of real property information and other related services.

7 day Trial Membership: HousingExperts.net currently charges a subscription fee of $49.60 per month following a 7 day trial period. The monthly subscription fee is calculated from the day of the month that your paid subscription commences.

At the time you registered, you agreed to a specific term of subscription. For example, the term may be monthly, quarterly, semi-annually or annually. The term of your subscription will automatically renew for indefinite successive renewal terms for the same period as the initial term unless terminated by you or HousingExperts.net. If you registered for a trial subscription, the initial term begins at the end of the trial period, unless you cancel during the trial period.

Trial subscriptions are only available to first time customers of the HousingExperts.net service and cannot be combined with any other offer. You must have Internet access and a valid credit card or debit card ("Payment Method") to register for our service. Additionally, we reserve the right to modify, terminate or otherwise amend our offered subscription plans.

30 day Trial Membership: You will have full access to the service for 30 days for a nominal trial fee. If you do not cancel the service during the trial period, you will be billed $49.60 exactly 30 days, on the hour, from the date and time you originally registered. For example, if you signed up for the trial on January 1 at 2PM, you would be billed for the first month of service on January 31 at 2PM. YOUR ACCOUNT WILL CONTINUE TO BE BILLED ON A MONTHLY BASIS UNTIL CANCELLED.

Your credit card may be subject to a PRE-AUTHORIZATION at the time of your order. THE PRE-AUTHORIZATION IS NOT A CHARGE TO THE CREDIT CARD. THE APPLICABLE MONTHLY SUBSCRIPTION CHARGE MAY BE RESERVED AGAINST YOUR AVAILABLE CREDIT LIMIT OR AVAILABLE FUNDS BALANCE FOR COLLECTION AT THE END OF THE TRIAL PERIOD. Simply cancel prior to your trial period expiring and the pre-authorization will expire, releasing the hold of funds. Please contact your card issuing bank with questions regarding their pre-authorization policy.

By using the HousingExperts.net service, you are expressly agreeing that we are permitted to bill you for subscription fees and any other charges you may incur in connection with your use of the HousingExperts.net service. As used in these Terms of Use, "billing" shall indicate either a charge or debit, as applicable, against your Payment Method, including a checking account, where applicable. The subscription fee will be billed at the beginning of your subscription and on each successive renewal term thereafter unless and until you cancel your subscription. Click on the "My Account" link to see the commencement date for your next renewal period. We may change the fees and charges in effect, or add new fees and charges from time to time, but we will give you advance notice of these changes by e-mail.

HousingExperts.net may, at its discretion, offer various subscription terms on its Web site and the membership fees for such subscriptions will vary.

Content on the Web site and/or various services, whether offered by HousingExperts.net or third-party Service Providers, may require additional fees.

Promotional Offers

From time to time, in HousingExperts.net's sole discretion, HousingExperts.net may offer a reduced membership fee, varying trial membership durations (if any) or different terms altogether, for a specified promotional period, to first-time or other selected customers. Terms of the promotional offer, including the promotional price and duration of the promotional price, may vary from time to time. Specific details of your offer not covered in these Terms of Use will be explained on the web page where you indicate your acceptance of the promotional offer.

Automatic Renewals

HousingExperts.net primarily charges a monthly subscription fee but other term time periods are available and apply to this agreement. Your HousingExperts.net subscription will be automatically renewed for successive terms unless cancelled. We will bill the subscription fee to the Payment Method you provide to us during registration. Your subscription will automatically renew for successive terms, without prior notice to you, unless and until you cancel your subscription or we terminate it. You must cancel your subscription before it renews in order to avoid billing of the next term's subscription fees to your Payment Method.

Cancellation

You may cancel your subscription to HousingExperts.net at anytime, and cancellation will be effective immediately. WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL-MONTH SUBSCRIPTION PERIODS. To cancel, click the link "Cancel" on the "My Account" page and follow the simple instructions provided. You may also cancel by telephone during business hours. Please call us at (800) 963-9281 from Monday-Friday, 6AM-6PM PST and Saturday-Sunday, 9AM-5PM PST.

Testimonials

If you are a customer and send an email to the website, or if you communicate with the site by phone or mail, the website collects information about your communication and by communicating with the site you give your permission to collect, archive, retrieve, and otherwise use any information collected as the site sees fit. Any communication which, in its sole discretion, the site deems to be a testimonial, may be publicized for commercial purposes.

Disclaimers of Warranties and Limitations on Liability

THE HousingExperts.net SERVICE, INCLUDING ALL FEATURES ASSOCIATED THEREWITH, THE WEB SITE AND ITS CONTENTS ARE PROVIDED "AS IS" WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND AND WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE HousingExperts.net SERVICE, THE WEB SITE AND ITS CONTENTS. We assume no liability or responsibility for any errors or omissions in the content of the HousingExperts.net Web site, any failures, delays, or interruptions in the delivery of any content contained on the HousingExperts.net Web site, including any losses or damages arising from the use of the content provided on the HousingExperts.net Web site, or the HousingExperts.net service. TO THE EXTENT ALLOWABLE BY LAW, WE AND OUR LICENSORS DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, INCLUDING, FOR EXAMPLE, WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. In addition, we do not represent or warrant that the information accessible via our site is accurate, complete or current. We do not represent or guarantee that your use of the service will be free from loss, corruption, attack, viruses, interference, hacking, or other security intrusion and we disclaim any liability with respect thereto. No oral or written information or advice given by us or our authorized representative shall create a warranty or otherwise constitute a representation binding upon HousingExperts.net or its affiliated parties.

In no event shall our total liability to you for all damages for losses arising from the use or inability to use our Website, its contents or our service, including any features associated therewith exceed the amount of one month's subscription fee on your subscription plan. The foregoing limitations will apply even if the above stated remedy fails of its essential purpose. If any applicable authority holds any portion of this section to be unenforceable, then liability will be limited to the fullest possible extent permitted by applicable law.

Equal Housing Opportunity

Property owners and managers are subject to the Fair Housing Act, which prohibits "any preference, limitation, or discrimination in the sale, rental and financing of dwellings because of race, color, religion, sex, handicap, familial status, or national origin.”

HousingExperts.net supports Equal Housing Opportunity and we encourage users of our site to follow appropriate guidelines to comply with both the Federal Housing Act, as well as any applicable state and local regulations.

Property Owner's or Manager's Responsibilities

As a property owner or manager you have a responsibility and a requirement under the law not to discriminate in the sale or lease of property on the basis of race, color, religion, sex, handicap, familial status, or national origin. You cannot instruct your agent to convey on your behalf any limitations in the sale or lease because your agent is bound by law not to discriminate. Agents in a sale or lease transaction are prohibited by law from discriminating on the basis of race, color, religion, sex, handicap, familial status, or national origin. They are prohibited from complying with a request from the property owner or manager to act in a discriminatory manner in the sale or lease. Moreover, a property owner or manager cannot establish discriminatory terms or conditions in the purchase or lease, deny that housing is available, or advertise that the property is available only to persons of a certain race, color, religion, sex, handicap, familial status, or national original.

Home Buyer's or Renter's Rights

As someone seeking to buy or lease a home, apartment or condo, you have the right to expect that housing will be available to you without discrimination or other limitations based on race, color, religion, sex, handicap, familial status, or national origin. This includes the right to expect equal professional service, the opportunity to consider a broad range of housing choices, no discriminatory limitations on communities or locations of housing, no discrimination in the pricing or financing of housing, reasonable accommodations in rules, practices and procedures for persons with disabilities, and to be free from harassment or intimidation for exercising your fair housing rights.

Copyright

The compilation of all content on this site is the exclusive property of HousingExperts.net. You agree not to decompile, reverse engineer or disassemble any software or other products or processes accessible through the HousingExperts.net Web site, not to insert any code or product or manipulate the content of the HousingExperts.net Web site in any way that affects the user's experience, and not to use any data mining, data gathering or extraction method. HousingExperts.net reserves the right to terminate your subscription hereunder if HousingExperts.net, in its sole and absolute discretion, believes that you are in violation of this paragraph. The use of HousingExperts.net is for your personal and non-commercial use.

Trademarks

HousingExperts.net is a registered trademark. The HousingExperts.net logo and HousingExperts.net website are trademarks or service marks. The HousingExperts.net Web site, including but not limited to its graphics, logos, page headers, button icons, scripts and service names constitute trade dress of HousingExperts.net. The trademarks, service marks and trade dress of HousingExperts.net may not be used or reproduced without prior written approval from HousingExperts.net, and may not be used in connection with any product or service that is not affiliated with HousingExperts.net, in any manner that is likely to cause confusion among customers, in any manner that dilutes the rights of HousingExperts.net, or in any manner that disparages or discredits HousingExperts.net. Other trademarks that appear on the HousingExperts.net Web site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by HousingExperts.net. Any images of persons or personalities contained on the HousingExperts.net Web site are not an indication or endorsement of HousingExperts.net or any particular product or our service unless otherwise indicated.

Electronic Communications

By using the HousingExperts.net service, you consent to receiving electronic communications from HousingExperts.net. These communications will include notices about your account and information concerning or related to our service. These communications are part of your relationship with HousingExperts.net and you receive them as part of the HousingExperts.net subscription. You agree that any notice, agreements, disclosure or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

Limitations on Use

You must be 18 years of age or older to subscribe to the HousingExperts.net service. Unless otherwise specified, the content on the HousingExperts.net Web site is for your personal and non-commercial use and we grant you a limited license to access the HousingExperts.net Web site for that purpose. You may not download, modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any information contained on, or obtained from, the HousingExperts.net Web site without our express written consent. We reserve the right to terminate or restrict your use of our service, without notice, for any or no reason whatsoever.

Links

In addition, other Web sites may link to the HousingExperts.net Web site. HousingExperts.net has not reviewed these Web sites and is not responsible for the content or privacy policies of these Web sites.

Disputes; Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the state of California, without regard to conflicts of law provisions. You and HousingExperts.net agree that the United States District Court and/or the California Superior Court for the County of Los Angeles shall have exclusive jurisdiction over any dispute between you and HousingExperts.net relating in any way to the HousingExperts.net service or Web site or these Terms of Use. You and HousingExperts.net expressly and irrevocably consent to personal jurisdiction and venue in these courts. The parties agree that in any such dispute or subsequent legal action, they will only assert claims in an individual (non-class, non-representative) basis, and that they will not seek or agree to serve as a named representative in a class action or seek relief on behalf of those other than themselves.